Faq-Shenzhen HTEC Instruments Ltd.

1 Q： Electrostatic discharge test appears leakage hit hand situation: A：

Check whether the electrostatic gun discharge return line is well connected
2 Q： HCOMPACT's touch screen contacts are not sensitive: A：

Correction using HTEC cal calibration file
3 Q： When testing the surge, the detection voltage is displayed: A：

Need to return to the manufacturer for further checking
4 Q： There is an error that the CDN cannot be found: A：

Check whether the EUT input is powered or check whether the BNC line is connected well
5 Q： No output voltage: A：

Need to return to the original factory for further testing
6 Q： HCOMPACT device cannot enter the system: A：

Need to return to the manufacturer for further checking
7 Q： Power frequency magnetic field test value is low or high: A：

Data can be calibrated and saved according to the actual situation
8 Q： During the surge test, how to deal with the EUT failure is safer: A：

First suspend the test, power off, and remove the faulty EUT